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The Unexpected can take many forms. The Chartered Institute of Management’s 2006 survey on Business Continuity Management lists the following causes of disruption most commonly experienced by managers in the previous year, and the types of event which are rated most damaging to revenues/costs:
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Cause of Disruption
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% of managers experieincing type of event
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% or managers rating cause as significantly impacting on revenues/ costs
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Loss of IT
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38%
|
67%
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Loss of people
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29%
|
56%
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Loss of telecommunications
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24%
|
56%
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Loss of skills
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19%
|
49%
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Utility outage (power, water, gas)
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19%
|
45%
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Negative publicity/coverage
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16%
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34%
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Employee health and safety incident
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13%
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30%
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Loss of (access to) site
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13%
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54%
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Supply chain disruption
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10%
|
28%
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Flood/high winds
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9%
|
26%
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Damage to corporate image/brand
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8%
|
39%
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Pressure group interest
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7%
|
16%
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Customer health/product safety issue/incident
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6%
|
26%
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Industrial Action
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6%
|
22%
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Environmental incident
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5%
|
27%
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Fire
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5%
|
44%
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Terrorist damage
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3%
|
44%
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